Cookie Policy

Effective date: 1 October 2026

This policy explains what cookies are, which ones the TMC Health website uses, and how you can control them. TMC Health is the trading name of The Menopause Consortium Limited. This policy sits alongside our Privacy Policy, which explains how we handle your personal information more generally.

What cookies are

Cookies are small text files that a website stores on your device. Some are essential for a site to work at all; others are set by services built into a page, such as a video player. Similar technologies, such as information saved in your browser’s storage, are covered by this policy in the same way.

How we use cookies

We keep cookies to a minimum.

Essential cookies only, unless you say otherwise. When you first visit, the only cookies we use are the ones the site needs to work.
Optional cookies are off until you switch them on. With your permission we show our patient reviews from Doctify and play YouTube videos inside our articles. Those services may set their own cookies, so we do not load them until you agree.
No analytics, advertising or tracking cookies. We do not use Google Analytics, advertising pixels or any other tool that tracks you across the web.

The cookies we use

Strictly necessary

Needed for the site to work: logging in to your course account, saving your progress through lessons and quizzes, and remembering your cookie choices. These cannot be switched off, and they are never used to track you.

Cookies: Strictly necessary
Cookie	Set by	Purpose	How long
`tmc_consent`	TMC Health	Remembers your cookie choices so we do not ask on every page.	6 months
`wordpress_test_cookie`	WordPress	Checks your browser accepts cookies before you log in.	Session
`wordpress_logged_in_*`	WordPress	Keeps you logged in to your course account.	Session, or 14 days if you tick “Remember me”
`wordpress_sec_*`	WordPress	Secures your login.	Session, or 14 days if you tick “Remember me”
`wp-settings-*`	WordPress	Staff only: remembers dashboard layout preferences.	1 year
`learndash_timer_cookie_*`	LearnDash	Times a lesson that must be studied for a minimum period.	Until the lesson is complete
`ld_*_quiz_responses`	LearnDash	Saves your answers if a timed quiz is interrupted.	Until the quiz is submitted
`wpProQuiz_lock`	LearnDash	Stops a quiz that can only be taken once from being retaken.	60 days
`wpProQuiz_result`	LearnDash	Remembers a quiz result you chose to submit to a leaderboard.	300 days

Patient reviews

Shows our verified patient reviews from Doctify. Doctify may set its own cookies when the reviews load. If you turn this off you will see a link to our reviews on Doctify instead. Off unless you choose to allow it.

Cookies: Patient reviews
Cookie	Set by	Purpose	How long
`Set by Doctify`	Doctify Their policy (opens in a new tab)	Delivers the reviews widget and may measure how it is used.	See Doctify’s policy

Videos

Plays YouTube videos inside our articles. YouTube may set cookies when a video loads. If you turn this off, each video shows a button to play it instead. Off unless you choose to allow it.

Cookies: Videos
Cookie	Set by	Purpose	How long
`Set by YouTube`	YouTube (Google) Their policy (opens in a new tab)	Plays the video. We use YouTube’s privacy-enhanced mode, which avoids personalisation cookies until you press play.	See Google’s policy

Your choices

When you first visit, we ask whether you are happy for us to use optional cookies. You can accept them, reject them, or choose by category. Rejecting optional cookies does not stop you using any part of the site: you will see a link to our reviews on Doctify instead of the reviews themselves, and a button to play each video.

You can change your mind at any time using the “Cookie settings” link at the bottom of every page, or with this button:

We remember your choice for six months, then ask again. If we start using a new type of optional cookie, we will ask you again before using it.

You can also block or delete cookies in your browser settings. If you block essential cookies, you will not be able to log in to your course account.

Booking and other websites

When you book an appointment, you are taken to our booking system, run by Semble, on its own website. Semble sets its own cookies there and has its own privacy and cookie policies. The same applies when you follow a link from our site to Google Maps, Doctify, the Care Quality Commission or our social media pages: those sites are responsible for their own cookies.

Changes to this policy

We will update this policy if the cookies we use change. The effective date at the top shows when it was last revised.

Contact us

If you have any questions about this policy, please email info@tmchealth.co.uk or call 0115 648 3404.

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